Introduced internal review functionality for customer users to validate service requests before dispatching to service providers.

Introduced a new tile on the Dashboard for "Work Orders Past ETA"

Add Refrigerant to Existing Assets:
​Allow adding refrigerant tracking to existing assets when enabled via backend settings. Learn more here

Work Order Defer Status:
​Introduce a "Deferred" status in work orders with a setting to enable/disable deferral. Learn more here

Create New PO from Partially Reconciled PO:
​Generate a new Purchase Order for undelivered items from a partially reconciled PO, improving order management and tracking.

Lease Info Updates - Remove Address Requirement:
​Simplify lease management by no longer requiring an address when updating responsibilities on a Location

Display Trade on Mobile Service Requests:
​Show “Trade” data on the service request confirmation screen for better service provider communication.

A "Spend vs. Budget" visual with bar graphs to help you make informed decisions when creating a service request, approving invoices and proposals.

Reach out to your Site Admin to get your budgets added! Learn more here

Display of "Trade" type on service request confirmation screens for clearer context. Learn more here

Mandatory comments when setting work orders to "Not Fixed" for better feedback. Learn more here

Service provider indicators to show key attributes like warranty status and access restriction when creating service requests. Learn more here

Inventory parts sorted by asset group with enhanced search for easier allocation. Learn more here

The new @tag feature allows you to tag team members directly in comments

Users will now receive an email and a push notification when assigned to a work order. Assignments triggering the notification can be made through the Edit Mode of a work order or the Dispatch Module, ensuring seamless communication across different workflows.

Asset Group Filter - Inventory Items: Users can now filter inventory items by Asset Group in the simple search and filter dropdown.

Add Markup to Inventory Parts: Added a feature to automatically calculate the markup for inventory items based on their cost.

Unit Type for Purchase Orders: Users can now specify units of measurement for new items on Purchase Orders. Existing inventory items will have a pre-populated, non-editable Unit Type, while new items can select a unit from dropdown options grouped by Units, Length, Weight, and Capacity.

Removed Incurred Costs from RFP Proposals: Streamlined the RFP process by removing the Incurred Costs section.

Performance and Stability: Various bug fixes and performance improvements across the platform.