Skip to main content
All CollectionsCustomer Getting Started
How to Contact Ecotrak Support
How to Contact Ecotrak Support
Sean Courey-Pickering avatar
Written by Sean Courey-Pickering
Updated over a week ago

You can contact Ecotrak Support through three different channels:

  • Email

  • Messenger

  • Phone

Email

If you would like to contact Ecotrak support via email, you can email your support request to [email protected].

Messenger

Web App Chat Support:

  • If you are using the web app, you will see a little chat bubble at the bottom left side of the page.

  • Click on the chat bubble and choose the "Ask a Question" option. This will start a new conversation with the Ecotrak Support team and send in a support request.

Mobile App Chat:

  • If you are on the mobile app, you will see a little support icon at the top left corner. Click this to open the chat window

  • Once the chat support button is clicked, you will want to click the "Start a Conversation" button to start a new conversation with the Ecotrak Support team and send in a support request.

Phone:

  • If you would like to contact Ecotrak support via the phone, please call: 888-219-0000 x1

Did this answer your question?