Proposals allow service providers the ability to provide customers with price quotes on completed or suggested work. Within Ecotrak, there are two different ways to create a proposal. One can either create a general Proposal that is linked to a work order, or a Stand Alone Proposal for a service. General Proposals are most often used to raise the NTE on a work order, whereas Stand Alone Proposals are often used to invoice customers for service completed without a work order.
How to Create a Proposal for a Work Order
Step 1
Click on the Work Orders tab.
Step 2
Locate the Work Order that you wish to create a proposal for and open up the Work Order details by clicking on the Work Order ID number.
Step 3
Use the 'Add Proposal' tab located on the left-hand side of the screen to create a new proposal.
Step 4
Fill out the Proposal information, which includes the Proposal Title and Completion Time.
Step 5
The next section would be adding the desired amount for the quoted work. Additionally, the amount entered will pull the Service Level Agreement from the Rates and Terms tab.
Step 6
Lastly, you will need to add the Description of Work and also upload the proposal file by either dragging and dropping or by searching for it on your device.
Step 7
Once the proposal information has been finalized, click the Save button to create and send the Proposal to the customer for approval.
