This article will help you navigate the Work Order map view in the Ecotrak Techs mobile app.
How to Navigate the Map View
1. After logging in to the app, you will be navigated to your dashboard. Click the map as seen below. *If you are clicking into this map for the first time, you will be asked to enable location services. You will need to enable your location to use the map view.
2. In the Map view, you are able to see your current location, as well as the store locations for your current open work orders.
3. You can move around the map by using one finger to swipe up, down, left, and right. You can zoom in on the map by using two fingers to "spread" the screen, and you can zoom out on the map by using two fingers to "pinch" the screen.
4. The main map screen houses helpful search tools, such as the Select Customer drop down menu, the Search This Area button, the Find My Location button, and the Work Order list view.
By clicking the Select Customer drop down menu, you will be presented with a list of all your available customers. By choosing a customer, the results on the map will be filtered to only the selected customer.
When clicking into this bar, a pop up will appear with a list view of your customers. You can search for a customer using the box or you can click on the customer from the list. Once your selection is made, click the Select button.
5. Using the Search This Area button will update the search results on the map. to the area you are navigate to on the map.
6. By using the Find My Location button, you can pinpoint and zoom in on your current location as well as see an work orders in your location.
7. And by sliding up on the Work Order List View tab at the bottom, you can view your Work Orders in a classic list view.
8. The number of Work Orders is displayed next to the location. Clicking the location will bring up a list view of that locations Work Orders.
List of the 10 work orders from the Brentwood location seen above.
To view the work order details, simply click into the work order. This will open in a new page. Here you will be able to Accept/Reject WO's view comments, activity, asset information and all store location information.
When you are ready to edit your Work Order, click the link below to learn how.